Most things can be solved in a few minutes:
1. if the lights around the screen are not lit, your power outlet is probably not working. the power is powering the lights + printer, so the screen can work without power.
2. Blurred photos? Betty is designed to illuminate objects at a maximum distance of 1.5m. If you stand too far away, the light won't reach, which can result in blurry images.
3. Restart the screen - Press the ON button (see picture), hold for about 10 seconds, until a dialog box appears. - Now swipe down on the screen - that will turn the screen off. - Then start the screen again with the same button. Wait for about 5 minutes until Betty starts up again.